Payment Options
For: Coaches, Team Admins
The Payment Options page is your starting point for paying registration fees. It shows every event level your teams are associated with and lets you select teams to include on a new invoice.
Finding the Payment Options Page
Navigate to Commerce (or Pay) in the main menu. The page opens on the Pay by Level tab. A second tab, Invoices, shows invoices you have already created.
Available Payment Methods
Your region controls which payment methods are available. The methods you may see listed on a level card include:
| Method | Description |
|---|---|
| PayPal | Pay online immediately through the PayPal checkout flow |
| Custom Portal | Your region uses its own external payment site |
| Paper (Mail) | Mail a check or money order to your region |
| Stripe | Pay online by card via Stripe checkout |
| Yoco | Online card payment (primarily South Africa) |
| EFT / Bank Transfer | Direct bank transfer; may require uploading proof of payment |
The active methods for each level are shown in the level card header.
Reading the Level Card
Each level appears as a card with the following details in the header:
- Level name and program/season badges
- Cost per team — the fee charged per team on the invoice
- Payment deadline — the date by which payment should be received
- Payment mode — whether payment is collected before or after event registration
- Registrations per payment — how many event registrations a single payment covers (shown when greater than 1)
- Payment methods — which methods are accepted
- Eligible teams — the count of your teams that can be paid right now
Below the header is a table listing each of your teams. The Payable? column explains each team’s current state:
| Status | Meaning |
|---|---|
| Payable | This team can be selected and added to a new invoice |
| Paid in Invoice #N | The team already has a completed payment; click the button to view that invoice |
| Open Invoice #N | The team is already on a draft invoice you created; click to open it |
| On Invoice | Another user has this team on an invoice; contact that person to pay or cancel |
| Unused Payment | The team has a payment credit that will be applied to its next registration |
| Pending Registration | The team needs to register for an event in this level before it can be paid |
| Not Good | The team’s status is not “Good”; fix compliance issues before paying |
Selecting Teams and Creating an Invoice
- Check the box next to each team you want to include. You can click anywhere on a row to toggle the checkbox.
- Click Pay Now. A confirmation dialog appears showing the level, the fee per team, and the teams you selected.
- If your region has published payment policies, a View Payment Policies button appears in the dialog. Review them before proceeding.
- Click Confirm & Continue to create the invoice. You are taken to the new invoice page.
Note: Only the user who created an invoice (or regional staff) can cancel or edit it once it is created. If you need someone else to pay an invoice you created, copy the public URL from the invoice page and share it with them.
Donations
If your region has enabled donations, a dialog appears immediately after your invoice is created asking if you want to add an optional donation.
The dialog shows:
- The number of teams on your invoice
- Three preset donation amounts (Small, Medium, Large) calculated per team
- A Custom option where you can enter a per-team amount of your choosing
The total donation amount is shown as you make your selection. You can:
- Choose an amount and click Add Donation Amount to add a donation line item to the invoice, then continue to the invoice page
- Click Decline additional support to skip the donation and go directly to the invoice
If you change your mind, you can add, edit, or remove the donation from the invoice page before finalizing — as long as the invoice is still in Draft status.