Technical Support

For technical issues with the Lumieos platform, InnovAlda provides support through the channels below.

Important: InnovAlda support is limited to application and technical support only. Questions about FIRST or region policies should be directed to your region contact.

Contacting Support

Email app-support@lumieos.com for Lumieos technical support. When reporting an issue, please include:

• Screenshots or videos of the issue
• A detailed description of what is happening
• The steps you took before the issue occurred

System Status

Check the current status of Lumieos services at status.lumieos.com.