Administration

This section is for region administrators and partners managing the Lumieos platform.

• New Partner Onboarding — Step-by-step guide for setting up a new partner organization, including domain and email configuration
• Events Management — Create and manage event levels, events, registrations, venues, and event-day configurations
• Setting Up Payments — Configure payment providers, fees, level payment configurations, and manage invoices
• Permissions — Understand the RBAC permissions structure and privilege levels across the platform
• Data Ownership & Lifecycle — How data flows between partners, teams, and events, and the annual purge process
• Costs & Active Teams — How active team counts and costs are calculated
• Region-Specific Features — Geographic-specific features like CA AB506 fingerprinting support
• Partner Support — Support channels, contact methods, and event-day support contracts

Infrastructure

• Infrastructure Design — High-availability architecture overview
• System Monitoring — Monitoring tools and outage procedures
• Development Process — Software deployment and release guidelines
• Security — Security practices and programming standards