Administration

This section is for region administrators and partners managing the Lumieos platform.

New Partner Onboarding — Step-by-step guide for setting up a new partner organization, including domain and email configuration
Events Management — Create and manage event levels, events, registrations, venues, and event-day configurations
Host Applications — Open per-level host-application intakes, curate the questions asked, and review and decide on submissions
Awards Management — Manage award types, templates, script pages, and the event-day awards board and ceremony workflow
Setting Up Payments — Configure payment providers, fees, level payment configurations, and manage invoices
Field Kit Fulfillment (Bobgo) — Connect Bobgo to automate delivery order creation, tracking, and team notifications for shipped field kits
Permissions — Understand the RBAC permissions structure and privilege levels across the platform
Data Ownership & Lifecycle — How data flows between partners, teams, and events, and the annual purge process
Costs & Active Teams — How active team counts and costs are calculated
Region-Specific Features — Geographic-specific features like CA AB506 fingerprinting support
Partner Support — Support channels, contact methods, and event-day support contracts

Finding your way around

Everything above lives under Region Management in the sidebar, and which entries you see depends on your permissions.

The order is yours to set. Select the thumbtack beside the Region Management heading to open Manage pinned items, then pin the pages you use most — a commerce-heavy admin and a volunteer coordinator rarely want the same first three. Pinned pages move to the top of the section, in the order you arrange them with Move up and Move down, and quick search ranks them the same way. Pins are saved to your account, so they follow you to any device you sign in on; with nothing pinned, the sidebar keeps its default order.

Infrastructure

Infrastructure Design — High-availability architecture overview
System Monitoring — Monitoring tools and outage procedures
Development Process — Software deployment and release guidelines
Security — Security practices and programming standards